How Leaders Miscommunicate When Tensions Are High

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How Leaders Miscommunicate When Tensions Are High
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When tensions run high, miscommunication is far more likely to occur. And tensions are likely high: In a recent global survey, 44% of employees reported they had experienced a lot of stress the previous day.

likely high: In a recent global survey, 44% of employees reported they had experienced a lot of stress the previous day. To avoid creating unnecessary anxiety during times of uncertainty, leaders need to be especially thoughtful about how they communicate with their teams. The author presents five common errors even the most well-intentioned leaders make — and what to do instead.“I know our industry is going through it.

HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.. She is on the leadership team of Atlassian’s Team Anywhere, where she helps distributed teams advance how they collaborate. Liz regularly leads workshops for leaders; her clients include Google, Paramount, and the U.S. Air Force.

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