Instead, video meetings on Zoom use TLS encryption, which means that data sent between users and Zoom’s servers are encrypted. This is the same encryption that secure websites utilise with HTTPS — crucially, it is not the same”end-to-end” encryption that providers like WhatsApp offer, although Zoom says that it does not access user data on its servers. also reports that the Zoom platform has had issues with leaked details. These include email information, photos, and contacts.
This is because the app has mixed up grouping for contacts for certain users; while you’re only supposed to see contacts within your “Company Directory”, Zoom reportedly groups certain users who have signed up with personal emails with others who have done the same., Zoom has also been the subject of a class action lawsuit in the U.S., with privacy issues for the company coming to the fore.
Meanwhile, there has also been the development of something called ”Zoombombing”, which is when random accounts join video conferences to broadcast unsuitable content to the rest of the room. Zoom says that you can avoid this by password-protecting your meetings , but it’s still certainly a worry for users on the platform.
Users have also complained about the “attention tracking” feature on the app, with many alleging that this allowed “hosts” monitor users’ activities. However, this only applies when the host is in screensharing mode; the host is notified when participants in a conference don’t have the chat window open .
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