Talian Kasih sees 500% increase in calls during MCO, says Rina Harun

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KUALA LUMPUR: The Talian Kasih hotline saw a 500% increase in calls during the movement control order (MCO) enforced from March 18, says Datuk Seri Rina Harun told the Dewan Rakyat.

According to the Women, Family and Community Development Minister, prior to the MCO, the average number of calls Talian Kasih received was around 4,000 a month.

Out of that number, 59,359 or 96% of the calls were regarding the free food baskets distributed by the Welfare Department for the needy, said Rina. “Many Opposition MPs and activists took to social media on this , tagging you and the ministry to ask why the Talian Kasih hotline was suspended for two weeks, ” she said.

"This was because on the first day, we were trying to coordinate with the NSC to streamline all calls during the MCO into one number.Kasthuri then said there was a voice recording saying that the Talian Kasih was closed from March 18 until 31.

 

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