Penang adds call centre for Covid-19 patients in home quarantine | Malay Mail

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Penang adds call centre for Covid-19 patients in home quarantine

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GEORGE TOWN, Sept 10 — The Penang government has set up a new Covid-19 call centre to improve the response time in monitoring patients and those under home quarantine from close contacts starting from September 15.

“This initiative is in addition to existing helplines such as the Covid-19 Assessment Centre Call Centre, Penang Covid-19 Unified Command Centre and PgCare Alliance Careline,” he said in a statement yesterday. “As a start, there will be five lines at the call centre which will be located on Level 24 of Komtar and it will operate from 8am to 5pm daily, including weekends,” he said.

The call centre will be communicating in four main languages: Malay, English, Mandarin or Hokkien, and Tamil.

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Brilliant! YB hit the nail on the head. This is one of the answer to the question; why vaccine rate is high and yet the acute covid cases stagnant or rising. Communication issue. I doubt the comms minister care.

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