MySejahtera responds to OTP and email spam issues, assures no user data was accessed - SoyaCincau

Based on early investigations by NACSA, the spam OTP SMS and emails from MySejahtera were due to misuse of API and there is no data breach.

22/10/2021 5:46:00 PM

Based on early investigations by NACSA, the spam OTP SMS and emails from MySejahtera were due to misuse of API and there is no data breach.

Based on early investigations by NACSA, the spam OTP SMS and emails from MySejahtera were due to misuse of API and there is no data breach.

. The team behind the national contact tracing app has issued a response on Twitter and assured that “no user data was accessed”.It added that the random OTP SMS and emails were sent using randomly generated phone numbers and email IDs.The Ministry of Health has issued a

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to provide clarity about the issue. Based on early investigations by the National Cyber Security Agency (NACSA), the spams were a result of the misuse of API and there’s no data breach on MySejahtera’s platform.It explained that the MySejahtera check-in registration feature that was meant for business and premise owners to

generate a QR codewas misused by irresponsible parties to send out OTP codes. If a random phone number or email address matches, an OTP will be sent out via MySejahtera. Meanwhile, the “Need help?” feature on the website was also misused to send out random spam emails to individuals. headtopics.com

To prevent further misuse, the MySejahtera team is taking necessary actions to beef up the security of its app and website to prevent such incidents from happening again. The MySejahtera platform is managed by the Ministry of Health and the National Security Council.

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