MCMC reveals why Astro's satellite TV service was disrupted recently

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MCMC has confirmed that the MEASAT satellite issue which occurred on 21 June has been resolved. Besides Astro, other telecommunications services were affected as well.

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The Malaysian Communications and Multimedia Commission (MCMC) has issued a statement today to confirm that the problem has been resolved yesterday morning. The interruption was caused byThe MCMC revealed that the satellite had a position issue due to a technical problem. According to a report submitted by MEASAT, they had performed restoration works after the incident was reported and the satellite is now running on normal mode. The transponders were switched back on at 9.

The statement added that the root cause of the problem has yet to be identified but preliminary investigation revealed that there is a thruster failure. Backup thrusters were used to control the satellite without causing a significant impact on the operations and the lifespan of the satellite. Besides Astro’s Direct-to-Home TV service, the MEASAT-3 issue had also interrupted video broadband distribution, mobile and VSAT services. It is estimated that 14,000 users were affected by the incident.

ConnectMe which provides satellite broadband service had informed us that only a limited number of customers were affected. The majority of its users are still able to get connected as it uses multiple satellites to serve the market. MEASAT operates a network of satellites which also include MEASAT-3a, MEASAT-3b, MEASAT-5 and AFRICASAT-1a. They are planning to launch MEASAT-3d next year which uses Airbus’

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Wow MCMC become spokeperson for Astrok!

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