JENDELA: 4G coverage complaints dropped by 34% in Q3 2021, almost 1.5 mil premises fiberised in one year - SoyaCincau

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According to MCMC's latest JENDELA report, there are fewer complaints about 4G coverage in the last quarter as Malaysian telcos continue to improve 4G coverage ahead of the 3G shutdown.

. It highlights the progress of Malaysia’s 4G coverage and fiberisation improvement after the initiative was launched in late August last year. Across the board, operators have exceeded their Q3 2021 targets for new towers, upgrading existing sites, and increasing the number of fiberised premises.With the imminent shutdown of 3G networks, telcos have been focusing on improving their 4G coverage throughout the country.

The reduction of complaints can be seen with nearly all operators including Celcom, Digi, Maxis, U Mobile, Unifi Mobile and Unifi fixed broadband. Time records a slight increase with one extra complaint but it is still the lowest on the chart with just 50 complaints received in last quarter. Among the top 50 locations, 80% of complaints were received from Zone 1 and Zone 2 areas. Seremban folks made the most complaints with 2,783 reports, followed by Johor Bahru with 1,755 complaints, Petaling with 1,506 complaints and Kuala Lumpur with 1,397 complaints. According to the MCMC, the complaints are due to the MCO as there’s an increased demand of bandwidth required for residential areas.

To recap, JENDELA Phase 1 aims to achieve 96.9% 4G coverage with an average 4G speed of 35Mbps and a total of 7.5 million premises passed with fibre access by the end of 2022. Malaysia’s 4G coverage is currently at 94.03% as of Q2 2021 and the report stated that the 4G coverage data for Q3 2021 will be available in November 2021. Deputy Communications and Multimedia Minister

 

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Meanwhile Coverage at HRPB, Ipoh still 3G.. when inside building/specialist clinic pharmacy area, no line at all..

Sudheepritch nambara matiri yea iruku

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