To turn it on, you would need to enable your phone’s Bluetooth feature and grant the app permission to use Bluetooth along with push notifications enabled. The MySJ app is working once it starts to show the number of interactions for the day. The interaction counter is essentially the number of MySJ Trace users that have been detected around you and it doesn’t mean that you’re at risk if you get a higher number.
According to MySejahtera, the feature can capture other MySJ Trace users within a 10-meter radius. The data collected is anonymous and is stored only on your phone for up to a maximum period of 14 days. According to the FAQ, if a MySJ Trace user is identified as COVID-19 positive, they will need to initiate a process to upload the interactions gathered over the past 14 days to a secured database managed by the Ministry of Health.
If you’ve activated MySJ Trace but still getting 0 interactions even after going out to public places, here’s how you can fix it.Firstly, make sure that you’ve installed the latest MySejahtera version and you can check manually via the
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