NEW YORK, Dec 4 — A deeper investigation into Facebook’s lack of controls to prevent misinformation and abuse in languages other than English is likely to leave people “even more shocked” about the potential harms caused by the social media firm, whistleblower Frances Haugen told Reuters.
Facebook also knew it had too few workers with the necessary language skills to identify objectionable posts from users in a number of developing countries, according to the internal documents and Reuters interviews with former employees. Haugen said the company should be required to disclose which languages are supported by its tech safety systems, otherwise “Facebook will do ... the bare minimum to minimize PR risk,” she said.
Such measures to prompt users to reconsider sharing certain content could be helpful given that allowing tech platforms or governments to determine what information is true poses many risks, according to internet and legal experts who spoke during a separate panel at the Reuters Next conference yesterday.
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