Experts: It takes more than just salary to attract local workers

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GEORGE TOWN: Wages alone are not enough to attract or retain employees, say experts.

When locals do not take up jobs at restaurants despite competitive salaries, it should be seen from the perspective of the employees rather than employers, said UOW Malaysia KDU head of business school Associate Professor Dr Brian Wong.

He stressed that employers need to brand themselves and enhance the value perception of the jobs they offer, rather than just think of salaries.With dine-ins and interstate travel now allowed, Penang’s nasi kandar restaurants are seeing an increase in business, to the point that they cannot cope because they cannot get more foreign workers due to international travel restrictions.

“As such, it is not the salary issue but their work ethics and attitude. Locals feel they can always find better jobs. This contrasts greatly with the Penang Island City Council , which does not have a single foreigner in its 3,000-strong workforce, including road sweepers.

 

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Mamak restaurants, in particular, ought go study new biznes concept of 'self-serve-self-clear' services, not cntinue 2 add more workers.

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