KUCHING, May 10 — The Malaysian Aviation Commission and Ministry of Transport are duty-bound to investigate airlines for frequent flight rescheduling and take remedial action to protect the rights of consumes, said Bandar Kuching MP Dr Kelvin Yii.
“For consumers, it can be interpreted as a form of ‘misrepresentation’ if they purchase a certain flight at a certain time, but get rescheduled to a different time,” he said in a statement today. “Such investigation should not be an excuse to delay the necessary action. There is no need for lengthy investigation, or even lengthy research into the issue as the flight records are already there as evidence of constant delays and rescheduling.
“The compensation also does not cover time lost and indirect economic loss due to the change of schedule.
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