Australian retail giants named in facial recognition tech complaint

27/6/2022 12:14:00 PM

Tech: Australian retail giants named in facial recognition tech complaint - Reuters

Tech: Australian retail giants named in facial recognition tech complaint - Reuters

SYDNEY (June 27): Three of Australia's biggest retail chains have been referred to the privacy regulator for recommended enforcement action by a major consumer group which has said they use 'unreasonably intrusive' facial recognition technology on customers.CHOICE, in a complaint to the Office of the Australian Information Commissioner (OAIC) published on Monday, said use of the technology at JB Hi-Fi Ltd's appliances chain The Good Guys as well as hardware chain Bunnings and the Australian arm of big-box retailer

SYDNEY (June 27): Three of Australia's biggest retail chains have been referred to the privacy regulator for recommended enforcement action by a major consumer group which has said they use"unreasonably intrusive" facial recognition technology on customers.

CHOICE, in a complaint to the Office of the Australian Information Commissioner (OAIC) published on Monday, said use of the technology at JB Hi-Fi Ltd's appliances chain The Good Guys as well as hardware chain Bunnings and the Australian arm of big-box retailer Kmart — both owned by Wesfarmers Ltd — was unwarranted.

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A SYDNEY (June 27): Three of Australia's biggest retail chains have been referred to the privacy regulator for recommended enforcement action by a major consumer group which has said they use"unreasonably intrusive" facial recognition technology on customers.Eleven people were arrested, including the woman who police said allegedly put a bicycle lock around her neck and the steering wheel of a vehicle that was blocking all city-bound lanes.At Amazon.Congratulations: (from left) Keningau Vocational College teachers Alvinah Tony, Larry James, Akmal Rosimun and Sirhajwan pose with the Malaysian flag.

CHOICE, in a complaint to the Office of the Australian Information Commissioner (OAIC) published on Monday, said use of the technology at JB Hi-Fi Ltd's appliances chain The Good Guys as well as hardware chain Bunnings and the Australian arm of big-box retailer Kmart — both owned by Wesfarmers Ltd — was unwarranted. The OAIC said it was reviewing the complaint. Dozens of members of Blockade Australia, a climate activist group, moved across major roads causing peak-hour traffic chaos for motorists and pedestrians. Bunnings' chief operating officer Simon McDowell said the technology was used only for security after"an increase in the number of challenging interactions our team have had to handle" and that the company was"disappointed by CHOICE's inaccurate characterisation". Amazon senior vice-president Beth Galetti sent a memo acknowledging “strong emotions” felt by some of its 1. JB Hi-Fi and Kmart were not available for comment. Banging drums and chanting"Australia's climate destruction ends here", protesters held banners with slogans including"Disrupt Sydney" and"Resist climate inaction". An OAIC investigation would be Australia's biggest into facial recognition technology as consumer groups worldwide warn of incursions on privacy and potential for racial profiling. “The aim of the project is to guide students to learn selected aspects of Japanese social inventions and culture such as haiku, PechaKucha, manga, keitai shousetsu, kamishibai and daruma otoshi to improve their mastery of basic skills such as writing and carrying out presentations.

The retailers in the CHOICE complaint operate about 800 stores, booking A$25 billion (US$17 billion) in sales last year. Blockade Australia said the rally was in response to"Australia's continued blocking of climate action". Some employees took to internal Slack channels on June 24 to celebrate the decision, while others bemoaned it. CHOICE policy adviser Amy Pereira said facial recognition technology brought"significant risk to individuals" including"invasion of privacy, misidentification, discrimination, profiling and exclusion, as well as vulnerability to cybercrime through data breaches and identity theft". "CHOICE urges you as Commissioner to investigate this matter further and consider taking enforcement action against Kmart, Bunnings and The Good Guys for failure to meet their obligations under the (Privacy) Act," Pereira said in the complaint. Climate change is a contentious issue in Australia which is one of the world's biggest carbon emitters on a per capita basis and is the world's top exporter of coal and liquefied natural gas. CHOICE routinely contributes to government inquiries involving consumer issues, and on its website said it was instrumental in many regulatory changes such as an extended ban on risky financial products. Like other companies, Apple has offices in locations like Texas that are expected to take a particularly strong stance on enforcing the Supreme Court’s opinion. In 2021, it ordered the Australian 7-Eleven chain to destroy"faceprints" collected at 700 convenience stores on iPads set up to run customer surveys. Climate experts have said global warming is likely to make extreme weather more frequent in Australia, where the last three years have seen devastating bushfires and frequent flooding. Keningau Vocational College director Johari @ Jaibet Sabin commended the team’s creative project, stating that it enables students to gain more cultural awareness of foreign countries while enhancing their skillsets.

It also ordered US software developer Clearview AI, which collects images from social media websites to build profiles of individuals, to destroy data and stop the practice in Australia. CHOICE said the three firms in its complaint collected personal and sensitive information without consent and without clearly disclosing the practice in a policy. More than a dozen employees of Basecamp quit last year after of the developer of productivity software banned political discussion at work. Some stores have signs alerting shoppers to the technology, but"customers' silence cannot be taken as consent" and many had no alternative place to make their purchases, CHOICE said. Subscribe to Mid-day email alert We deliver news to your inbox daily .