AskAILA is an AI-based virtual legal advisor, but it can't replace a lawyer

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Malaysian law firm Shang & Co developed AskAILA to provide employers and employees with accessible legal advice on employment disputes.

Malaysia News, Malaysia Headlines

has brought upon challenges in all forms for everyone, and businesses in Malaysia have not been exempt from economic obstacles as the economy recovers from effects of the pandemic.

The idea is to provide legal advice to employers and employees—at a fraction of the cost of legal advice that you’d get from a law firm in Malaysia. The firm says that legal information may not be easily accessible to those who are in employment disputes, and conventional legal advice is generally very costly (particularly during these times).

“Letting an employee go is not an easy choice for any employer. Meanwhile, for employees, losing a job without a potential alternative is very daunting. Understanding the sensitivity of the situation, we created AskAILA as a preemptive solution for both parties to seek legal advice and guidance when discussing employment terms, be it termination or otherwise.

“Ultimately, our vision is to prevent unnecessarily time-consuming and costly employment disputes by ensuring that both employer and employee are armed with adequate legal knowledge and guidance.”The AI-based application has been trained and equipped with Malaysian labour law and regulations, providing virtual assistance around the clock for HR-related matters.

Additionally, a team of legal advisors and experts will standby to provide assistance at “any time of the day”. However, it’s worth noting that its main purpose is to provide “adequate assistance” in the form of legal advice—which doesmean that it replaces the role of an actual, human lawyer. AskAILA is already being used to supplement Shang & Co’s team of lawyers; the key word here being “supplement”.

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