Starbucks customer 'racially harassed' with cup drawing

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A Dublin Starbucks outlet has been ordered to pay €12,000 compensation to an Irish customer with Thai heritage after an employee drew what was referred to in a Workplace Relations Commission hearing as 'slanty' eyes on the woman's cup.

In the case, Workplace Relations Commission Adjudication Officer, Kevin Baneham has ordered Atercin Liffey Unlimited trading as Starbucks Tallaght pay Suchavadee Foley €12,000 after finding that Ms Foley was racially harassed under the Equal Status Act when attending the outlet on 12 January 2020.

Ms Baneham stated that Ms Foley, while making her order, began to spell out her name and was interrupted by the employee, who improvised a physical representation of Ms Foley who did not ask for this. In her evidence, Ms Foley told the WRC hearing that she was "shocked and nervous" after the Starbucks employee showed her the latte cup with the drawing as a way of identifying her for the collection of her latte.

Ms Foley told the hearing that she is Irish and and that she and her parents moved to Ireland from Thailand when she was five or six. The Brazilian Starbucks employee explained at hearing that she drew a smiley face as she thought Ms Foley was glamorous. The native of Sao Paulo told the hearing that she was very sorry and that she had not thought that Ms Foley would not like it.

 

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omg im asian and an employee drew a pikachu on my cup, where’s my 12k? 😱

Should be fined that for drinking that shite.

I honestly don’t understand the need for writing names on the cups in Starbucks, just call out the order like they do in every other coffee shop or if they insist on getting it spot on issue an order number on the receipt and call that out. Is it just some marketing crap? Stupid

It happened to me to but I didn’t complain I just took my cup and drank it .Good on her for reporting them

😩😡😫

Talk about compo culture ffs

Bonkers stuff, like Starbucks was responsible for this in any way! The little racist scrote that did it should be paying the money out.

I feel harassed enough when I'm asked to give my name.

Maybe his drawling skills weren’t Great ?

I thought that smiley meant 'indifferent' -_-

Well Starbucks just lost a diverse employee.

That’s Karen behaviour. I’ve often received comments that my name doesn’t sound “Asian” because of my Asian heritage Starbucks, but I’ve never felt the intent escalate it. Watch this become a precedent for future cases.

Racism doesn’t exist in Ireland. And you wonder why POC think about changing their names.

This is why insurance is so damn expensive. Starbucks won't pay this their insurance company will and who will they pass that cost on to, the customer. 12K is absolute madness.

Meanwhile, woman jailed for record 43 years for insulting Thai monarchy.

Bertie Ahern has a cock drawn on his every time he goes in

How pathetic to report more crap, I doubt they drew anything to insult anymore. Nowadays all the snowflakes get offended by everything, of course RTE take the virtue signalling Bs. Take high ground when tell the truth, not this BS.

I told them in Dublin airport my name was Pádraig, they started freeking out so I went back to been pat

Woke brah

WRC is a joke. She probably had some unoronounceable name.

So now everytime I walk into Starbucks and see stick figure with a smile on this face on my cup, I can sue? Because I think they're body shaming me and that's discrimination..

This is truly awful. I worked for Starbucks when it was an inclusive and diverse brand. Sadly when businesses franchise their offer staff training and standards are not always upheld. This store team need to do anti racism training and deliver against it. Just not good enough!

If this is true.. it’s absolutely fucking hilarious 😂

That's bull shit. Those Starbucks employees write so fast on those cups, could have been just a :-)

While the lady was correct to sue Starbucks it is absolutely crazy getting €12000, no wonder the Insurance crisis is costing us all and making this country so expensive to live in as business's are adding the cost to everything we purchase InsuranceCrisis insurancereform

Racist Starbucks cups you say...

Jaysus, how stupid do you have to be to do that

Serves them right

At least she could access the Starbucks. My local 1 has a wheelchair lift that’s constantly breaking & pre-covid I hadn’t been able to access it in 10 months. Attempts to report it are repeatedly ignored, I didn’t sue them for that

Had she slanty eyes? I’ve a big nose. Somebody can draw that for 6000 Euros...and call me a bollox:)

😂😂

Disgraceful

Good

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