People running abusive Twitter accounts should be 'educated' instead of banned, Twitter tells Oireachtas committee | JOE.ie

People running abusive Twitter accounts should be "educated" instead of banned, Twitter tells Oireachtas committeeTwitter has also claimed that its users can tackle hate speech on the social network by publicly stating that they disagree with it.

Asked about the abuse the Ryan family suffered, representatives from Twitter told TDs and senators on Tuesday that they had deleted one tweet which was aimed at the family. She claimed that instead, Twitter was now using a range of measures including asking users to delete individual abusive tweets because it believed it could “educate” them.

Ronan Costello, a public policy manager at Twitter, claimed that abuse could also be tackled through “counterspeech”; when other Twitter users challenge or disagree with hate speech. The same committee meeting also heard that Facebook’s artificial intelligence failed to spot the Christchurch terrorist’s livestream of his attack for what it was, because it was a video from the first person.

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