Niamh Ní Hoireabhaird found the wire connecting the motor to the wheels on her chair had been visibly damaged and the chair had become inoperable after landing at Amsterdam Schiphol airport. Photograph: Niels Wenstedt/BSR Agency/Getty ImagesA Co Kildare woman has been left with a damaged motorised wheelchair after travelling from Dublin to Amsterdam on a Ryanair flight last week.
Ms Ní Hoireabhaird’s flight was delayed leaving Dublin and landed in Schipol around 10pm. It was roughly 11.30pm by the time she made it to baggage claim after waiting for the airport’s mobility assistants. Ms Ní Hoireabhaird said she found it difficult to submit a damage report to the airline the following day. “I couldn’t submit a report [online] because I hadn’t reported it in the airport. I got on to the special assistance taskbox on the Ryanair website.”
“I’m very scared of having to replace the whole motor ... that would be upwards of €2,500. I’m hoping it would be as easy as replacing the broken wire but I’m not a technician.”
I hope that both Ryanair and the baggage handling company can provide a better outcome than a poxy 1500 euros to assist this young lady and cover costs of engineer parts and Labour ASAP to reinstall her independence .
Set up a go find me I'd donate
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