Opinion: How companies can prepare for the disruptive power of AI

with AI. At the same time, the very same AI is enhancing the value of other skills and providing the opportunity to focus on other parts of jobs. We have seen this before. Your human bank teller didn’t lose their job with the creation of ATMs . Instead, they expanded their portfolio to better serve bank customers in a variety of other ways and create more value.

Companies that can reimagine work around new AI capabilities can gain economic power. For example, several companies are competing to transform the operations of warehouses and fulfillment centres by deploying AI-powered robots that communicate with inventory and space management systems.

Success will hinge critically on talent that understands both the business and the technology, and can connect across functions to design and implement change. Executives must also adapt their workforce models, redesigning jobs and retraining workers to work with AI.

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