Drive-thru no-go: Tim Hortons wouldn't serve B.C. mother on an e-bike

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Drive-thru no-go: Tim Hortons wouldn't serve this e-biking B.C. mother hoping to treat her children

Charity Millar’s three-seater e-bike gives her and her two small children an environmentally conscious way to get around Vancouver Island. But when it comes to grabbing food on the go, not everything is equal between car and bike users.

Soothed by the promise of sugar, August agreed to get his shots. Afterwards, they biked to the Tim Hortons and into the empty drive-thru. That’s when the plan started to go awry. Except Millar’s bike does have a motor and a battery. And locking up the bike and going inside the restaurant isn’t as quick for her as it might be for someone who doesn’t have to unbuckle two small children and help them down.

“Our drive-thru policy states that only vehicles licensed under the relevant motor vehicle legislation can be served at the drive-thru windows at Tim Hortons restaurants,” the statement reads. “Licensed motor vehicles include cars, trucks, vans and motorcycles.”

 

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White woman moderately inconvenienced. Film at 11.

Good

“News.”

So she whines to the news? It’s a safety issue ffs. Get off your bike and go inside.

So what about that hatred at York? Anything?

I guess they don’t see the work involved in bringing two kids inside and securing everything so it doesn’t get stolen.

It's a drive-through,not a bike-through

And the execs at TimHortons wonder why their brand is going down the toilet... Sub par food and shitty customer service

GOOD

Meanwhile...

“News.”

But this is ok?

this is not new, even as a kid they would not serve people outside of a vehicle in the drive-thru's. it is frankly not safe to do so ... I support them in not serving her

Um, get off your bike, stop stunting for attention and go in the store. You really think driving with a hot coffee in hand is safe for those kiddos in the back?

Oh my Goodness Gracious, what will the Canadians do now ?

really will manufacture a story out of nothing.

this mom is paying f. COFFEE not f. her means of transportation, wtf TimHorton

Just take her money; what's the big deal? Timmies have gone down a lot in customer service.

Get off your bike and go inside like the rest of human beings. They dont serve people walking and biking because you can steal shit easily by jumping in the window.

Why walkups not allowed

Some of these comments are out right ridiculous and ignorant! It's insurance purposes....my god! I've never known a drive through of any type to service any type of bike. There is no agenda.

B*tch it's drive-thru not ride-thru ,follow the rules!!

1- You ride a bicycle, 2- it's called DRIVE through not RIDE through.

CTVAtlantic Stop the complaining people. Jeez

Touchy situation but i can see why they declined TimHortons 1 would be a safety concern trying to balance riding and holding food or drinks because accidents can happen fast, 2 park the bike and treat yourself and the kids inside i know as a parent i'd choose the safest way

I think the fear that nighttime staff is operating under is punishing innocent customers. I tried to go through a Tim Hortons on my pedal bike 15 years ago and the same thing... the woman was 'scared' of me, simply because it was nighttime.

No wonder TimHortonsUS has become so unpopular in Canada. I guess Tim Hortons does not want family business.

Ridiculous. A bike is a vehicle

LMFAO, McDonald's has been doing this for years even when the restaurant dining room is closed, no unlicensed vehicle gets served. No plates no service in the drive thru.

Talk about the media whores stretching to feed a narrative.

I'm genuinely surprised by this.

Omg. Must live in a first world

Rules are rules!!!!!

Yes I’ve been there and have also been refused while on my ebike.

If 'climate change ' is really a 'disaster ' why not do something that would actually benefit the planet and close drive thru's , instead of taxing people into poverty. Taking my money does nothing but not having cars lined up for 10 mins to get a cup of coffee does, you see?

Why is this on the news

we just want 'everything' dont we

Also, it's not up to Tim Hortons to enable your bribing of the kids.

I now hate whatever it is this crazy lady was riding and any editor who thinks this is worthy of anything but mockery. What has become of us FFS?

Everyone commenting on this really doesn't know anything about e-bikes. Your car is killing you. bye!

Abolish drive-thrus.

Very dangerous riding a bicycle even in light traffic because there are too many bonehead drivers out there. And that goes for many cyclists.

Better have a national enquiry and someone should be fired. feelings.

Lol so I guess you had to go in then .poor baby .

Bikes are considered vehicles. Those bastards!

Wel we have rule sin place for a reason, drive they is for cars, go the in the store like everybody else

This is what happens when you sell out to American owners, just like their clown who beleives he still runs the show, out of touch with family values ! Unlike McDonald's where people have actually walked into the drive thru, order and get this, receive their order at the window!

Ummm you have to have a motorized vehicle to use any drive thru, why does she think she’s the exception to the rule?

What the fuck!!! Tim Horton’s is starting to suck big time.

Tim Hortons: finding new ways to disappoint everyday.

Why on earth not ? Cuz she wasn’t in a motorized vehicle? What’s the diff 🤔

“Active, healthy way”? You are complaining you can’t get doughnuts in a drive thru on your motorized electric bike. It’s not very active or healthy?

Poor kids subject to pollution day to day in their own homes now mom puts the immune system in overdrive with lil pure co2, to go along with that treat. Might as well piss in the dirt & pass that off as B12 to your kids as well.

This is news?

Horrible service

That is stupid. I don't see a reason not to serve them. Though I don't see how you can safely ride a bike holding coffee and donuts ... Maybe it has a holder?

Get off your bike and go inside. Problem solved

Dogdamn crazy society. We have strict laws for child seats inside 4000 lb vehicles and this eco nutter is hauling two newborns on the back of a flimsy bike.

This is not a new rule.

Get off and go inside like everybody else who uses a bike, powered or otherwise. This is a non news story by an entitled twit. timhortons

I’ve seen a horse at a Tim Hortons drive through window and it was captioned as a “very Canadian moment”.

Doesn’t their ad show people on horseback?

firstworldproblems

I usually just lock up my bike if I go for fast food. I really don't want to suck the exhaust of an idling car while waiting.

Good!

Blatant discrimination. A Safety Issue.. HOW

Only motorized vehicles. Trucks cannot see bikes, scooters, ebikes. It's a basic traffic law that is Nation-wide.

E-bikes are allowed to go where any bicycle goes. too bad the media are trying to make Tim Hortons look like the bad guy in this situation. What I did learn from this story is that a donut is part of an active and healthy lifestyle.

This lady appears to be BATSHIT CRAZY. Where do they come from?

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