City launches transit ambassador program in effort to boost ridership, safety

The transit ambassador program will be out on the system as early as 6:30 a.m. until 9 p.m. on Monday to Friday to provide customer service and wayfinding for transit users, announced Sharon Fleming, the director of Calgary Transit. The ambassadors were already out on Monday and are easily identifiable with bright vests and red scarves.Sign up to receive daily headline news from the Calgary Herald, a division of Postmedia Network Inc.

Last week, the city saw six peace officer recruits graduate, and when the recruitment process is finished, there will be 25 per cent — or 141 — more peace officers deployed on the transit system. As well, the city is working to hire and train an additional 31 security guards to actively patrol the system.Article content

Aaron Coon, chief of public vehicle standards, said they have been increasing staffing levels in the interim on overtime to support the system’s needs while they’re waiting for trainees to be hired and graduate.

safety is not the issue. Change in work habit is, because 30% of downtown workers have decide to work-from-home (NP, Dec 6, 2022). On a side note....does the $5 bn Greenline make sense under this scenerio

You mean security🤷‍♂️

No excuse for letting this go on for years. A red scarf ambassador is not going to prevent violence. A day late and way too many peace officers short. Literally, they need to be at every station to protect the public from stabbings, axe attacks & getting lit by flare guns.

So we can all have a city employee to hold our hand while we ride the train? Another brilliant idea from Calgary's greatest mayor.

Or maybe JyotiGondek could do her job and do something about the rampant drugs and crime in this city and on transit

Ambassador program…hahahahah, bah, hahahahaha. Ambassador, program, hahahahahaha

Bull sh*t it's not going to happen, you will be dead or injured for the time it takes for them to call someone with arms and another hour for the police to respond from Tim Hortons.

Or, you could actually do something about the drug use and crime…

If you got the drug addicts off the street and into mandatory rehab you wouldn't need an AMASSADOR PROFRAM or hotels or soup kitchens etc etc.Enough with the bandaids and actually do something

Something needs to be done. Our trains and stations have become homeless shelters where open drug use is the norm.

Laughable. Hall Monitors on trains. Probably gonna get beaten up as well, and their lunch money stolen yyc

But what about the times after 9pm, when most of the drug use and damage happens? And the weekends when things are a free for all? Ugh whatever at least it's something

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