Canadian Deaf Community Urges Telecom Regulator to Consider Accessibility Needs

  • 📰 YahooFinanceCA
  • ⏱ Reading Time:
  • 76 sec. here
  • 3 min. at publisher
  • 📊 Qulity Score:
  • News: 34%
  • Publisher: 63%

The Canadian Deaf community is urging the Canadian Radio-television and Telecommunications Commission to consider their accessibility needs in the wake of a major telecommunications outage that left millions without wireless service. Specialized apps for communication between Deaf and hearing consumers were rendered useless during the outage, highlighting the need for improved transparency and reporting requirements surrounding network outages.

Canada News, Canada Headlines

When a major telecommunications outage left more than 12 million users without wireless service in July 2022, the disruption was far more dire for the many Canadians dependent on accessibility apps.

"On the other hand, there are certain services specifically designed to facilitate communication between Deaf and hearing consumers, such as Video Relay Service, Message Relay Service and text with 911." "Immediate access to 911 on someone else’s mobile phone would not be possible during an outage," she said.In March, the CRTC launched a consultation with the goal of developing a framework to improve the reliability and resiliency of telecommunications networks.

"While it can be disconcerting for hearing people to be cut off during an outage, they are still able to gather information through unfettered verbal interactions from various sources including the radio," Wood wrote. "This 'one-stop' place would keep all Deaf consumers apprised of any outages," she wrote. "This one stop website would prevent miscommunication or misrepresentation amongst Deaf consumers regarding the nature, severity and duration of such outages."

She added that public service announcements were not made available in sign language formats and some Deaf people missed critical information shared throughout the day. Meanwhile, a separate submission to the CRTC from the Deaf and Hard of Hearing Coalition — a group formed by Deafness Advocacy Association Nova Scotia, Newfoundland and Labrador Association of the Deaf and Ontario Association of the Deaf — raised concerns surrounding the willingness of most big telecoms to act on the issue.

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:


Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Deaf Community Mourns Loss in Country's Deadliest Mass ShootingElizabeth Seal learns that her husband and three friends from the local deaf community were killed in the country's deadliest mass shooting. Maine's deaf community, described as close-knit, mourns the loss of their loved ones.
Source: HuffPostCanada - 🏆 61. / 53 Read more »

Korea, Japan relationships essential amid rising India, China tensions, says head of Canadian Chamber of CommerceAhead of major trade meetings in both Korea and Japan, president and CEO of the Canadian Chamber of Commerce Perrin Beatty spoke to iPolitics about his priorities for the visits.
Source: iPoliticsCA - 🏆 36. / 63 Read more »

Argentina urges US judge to put $16.1 billion judgment on holdArgentina urged a U.S. judge not to enforce a $16.1 billion judgment arising from the government's 2012 seizure of a majority control in state-controlled oil...
Source: YahooFinanceCA - 🏆 47. / 63 Read more »

Argentina urges US judge to put $16.1 billion judgment on holdExplore stories from Atlantic Canada.
Source: SaltWire Network - 🏆 45. / 63 Read more »

Corcoran Opening First Canadian FranchiseLaura has covered real estate in Toronto, New York City, Miami, and Los Angeles. Before coming to STOREYS as a staff writer, she worked as the Toronto Urbanized Editor for Daily Hive.
Source: storeyspub - 🏆 16. / 74 Read more »

Community Builders Awards: The Comedics lauded for raising over $2 million for local non-profitsThis year’s Hall of Fame Award winner is a group of musical volunteers who have spent almost 30 years making a difference
Source: SooToday - 🏆 8. / 85 Read more »