Air Canada racks up second-most refund complaints in the U.S. in May

  • 📰 CTVNews
  • ⏱ Reading Time:
  • 38 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 18%
  • Publisher: 99%

Canada Headlines News

Canada Latest News,Canada Headlines

Air Canada had the second-highest number of complaints about refunds to the U.S. Department of Transportation of any airline in May.

The department says Air Canada was the target of 1,705 refund complaints out of 10,415 filed against non-U.S. airlines in the month, outpacing all 80-plus foreign carriers in the category as well as more than 45 flight agencies.

Air Canada's tally of complaints came even as four U.S. airlines as well as British Airways and Lufthansa carried more passengers on flights with a U.S. segment than the Canadian airline, according to figures from the U.S. Bureau of Transportation Statistics. Air Canada received 969 refund complaints out of 7,568 in April, or 13 per cent, according to the department. It ranked third for refund complaints of any carrier that month, after United Airlines and American Airlines.

"Although the COVID-19 public health emergency has had an unprecedented impact on air travel, the airlines' obligation to refund passengers for cancelled or significantly delayed flights remains unchanged," the directive states.

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.

I would love to have my $6500 back😢

There has to be penalties. I know you are pro business but c’mon our national airline is ripping people off. What about everyone else who isn’t a faceless corporate entity? You need to protect Canadians dammit! MarcGarneau

The new Regulations set out for airlines, if they still think they can use loopholes in their favour. Fines need to be levied. MarcGarneau failed us completely throughout the pandemic by not placing strict, fineable, procedures on them to protect us.

Still one of Canada's top three national airlines.

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 1. in CA

Canada Latest News, Canada Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Team Canada vs. Toronto Blue Jays | Jr. Journey Episode 1 - Sportsnet.caWhen the BlueJays last played a Spring Training Game in Florida, part of the squad traveled to Bradenton to play the Pirates, while others remained in Dunedin to host baseballcanada and the Canadian Junior National Team. 🇨🇦 Jr. Journey Episode 1 ➡️
Source: Sportsnet - 🏆 57. / 59 Read more »