Transport Canberra has apologised to a student and her family after the 17-year-old was forced to leave a light rail vehicle on Saturday evening over her failure to produce student identification.
According to Transport Canberra, she was told she could either get off the vehicle at the next stop and buy a full-price fare or pay a fine. "She told them she couldn't afford a fine, and then they were pretty much like, 'too bad'," Darla said.Darla made a complaint to Transport Canberra, who today apologised and said the incident should never have happened.
"We've had long talks with Canberra Metro and we've both agreed that a common sense approach is that this is not the way we want to treat our passengers," Ms Sturman said.After the girl disembarked at Dickson, she boarded the next vehicle, where she again failed to produce the appropriate identification.
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