Robberies, car crashes and missing family: How a Chinese social media community is helping victims of crime

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For most people in Australia triple-0 is their first and only point of call in an emergency, but tens of thousands of Chinese-speaking residents are using social media groups to get help when they fear for their safety.

Dr Suzanna Lay from the University of Queensland is an expert on crime, immigration, and neighbourhood action and said while social media groups could be beneficial, people should not take the law into their own hands.

"One of the things social media group founders can do is make sure community chats or Facebook pages have good admins who ensure people in the community are moderated to make sure things don't get out of hand." "We used to have a lot of physical neighbourhood watch groups and a lot of that is now online, it's not just WeChat there's a range of social media pages," she said.

"I've seen this on some Facebook groups, people jump to collusions on who the perpetrator of a crime is and it's not always true, what that means is it runs a risk of isolating or excluding individuals within that community.

 

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