Optus still contacting customers over cyber-attack

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Optus is still contacting victims of last week's massive cyber-attack, after initially being criticised for revealing the hack via media. 9News

, after initially being criticised for revealing the hack via the media.

"We continue to reach out to customers who have had other details, such as their email address, illegally accessed," Optus said in a statement."We understand and apologise for the concern that this has caused for our customers."In a letter issued to affected customers, Optus offered advice on what to do next.

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So if no contact yet no potential id doc numbers taken?

With an automated email…. How does it take that long to send automated email to all your customers? Especially when they had no issue sending out their bills 🤔

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