Had a call back from Centrelink, only for it to drop out? You're not alone

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A large number of Australians are applying for welfare support but some are being left frustrated by the process as calls from Centrelink drop out, leaving them unsure of what to do next.

"I get a recorded message about verifying my identity, etcetera, and then it goes through to the next part that says, 'all our operators are busy, please hold' and then literally cuts out to a weird beeping and then hangs up," she said.What should you do if it happens to you?"Thank you for your patience and we understand that this must be frustrating for you. We're sorry your calls were disconnected, please try calling us back at a time that suits you," it said.

In a statement, general manager Hank Jongen said the agency was working with its telephone provider to address the issue.

 

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because the pollies would rather care for billionaire bankers and mining magnates

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