Thousands of frustrated customers have taken to Twitter about an issue with the Optus network that is affecting access to some websites.
Users across Australia reported not being able to access streaming sites such as Netflix and online gaming sites such as Steam and Xbox online, international websites, and more. It is understood that Optus were made aware of the problem about 3.30pm on Wednesday, but that the issue was ongoing before that. Users reported having trouble accessing websites since midday on Wednesday.
"Our technical team is working through an issue impacting access to some websites," an Optus spokesman said."We aim to provide an update as soon as possible and apologise to customers for any inconvenience and thank them for their patience while we fully restore affected services."Optus said it did not know when the issue would be resolved.
Some customers reported receiving a text message abut 9pm from Optus saying there would be no further updates until the next day, although work to restore services may continue.
The gamblers will save their money for a few hours.
Yeah 'Outage'... It's totally not big telcos trying to control what you do and see online, is it Telstra Optus
Sorry can't open the link. Using Optus ADSL.
Maybe try - as Leunig suggested some years back - a yabby net! JOMO
What a shame... now people might actually get to go out & play games requiring the use of more than two fingers & the odd arm! 🤸🏾♂️⛹🏽♀️🤾🏼♂️🏄🏼♂️🏹⚽️🏀🎾🥎🏑🛷🏂🤸🏽♀️
optus I’ve been trying to access the internet for the past few hours and gave up. Checked the Optus website...no information. Checked Twitter and all has been revealed. You have the WORST customer service! Pathetic!
And the i/net is still playing up with endless buffering. And my area has the joy of 'maintenance' on Friday AND Saturday. Thanks Optus.
This is what paying for 100/40 internet looks like in Australia Well done optus
Optus stuff it up again. Ha ha. Worst Telco this country has.
Optus profits go to Singapore Telecom (SingTel).
britttanyjaynee
terrible slow response now
As crap as this is. Cut and pasting tweets is not journalism. Ask Optus some hard questions
Thanks LiberalAus for building Australia's (third) world class copper based telecommunications network! Love it! :))))))))))
It’s DNS
Not just gaming, Netflix & streaming. Most Websites, back down to dsl speeds, drop outs. Not good for business owners, students & vlogers
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