Adriane and Gillian's home reno has been the most traumatic experience of their lives. But they're fighting back

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Adriane and Gillian Creamer say they have been through hell trying to get their home renovation back on track. But the damage done by one builder has pushed them over the edge. Now they want action.

Adriane and Gillian Creamer began a $400,000 renovation and extension of their Cygnet home, south of Hobart, in November 2019.Calls for a crackdown on dodgy builders in Tasmania are growing, with homeowners speaking out about traumatic experiences

The couple, who are approaching retirement, describe it as the most traumatic experience of their life. "The kitchen there was 30 millimetres lower on one side of the room than it is on the other side of the room, there were issues with the deck, it wasn't fixed to the main building properly," Mr Creamer said.When he questioned the builder about the issues, the couple said the relationship became so strained, they sought legal advice and an assessment from a second building surveyor.

If defects are discovered after practical completion, CBOS said it had a range of dispute resolution processes, including adjudication. "We think it's time for us as a parliament to have a look to the future of the industry in Tasmania and how we can better protect consumers and how we can better protect our building industry," Ms Butler said.

"A lot of the time the legal action isn't in their favour and it takes an awful long time for it to be resolved," she said.

 

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